Delivery & Care Instructions

After the recent guidance in respect of COVID-19 we wanted to provide some information for customers. We will remain open for business as long as Royal Mail/ Post Offices do. Deliveries will be limited to twice a week. We use the Drop and Go service which is a no contact service. I will of course also be using social distancing/ face masks as advised. Thank you for all your support throughout this difficult time . please stay safe and healthy. 

DELIVERY

All items are delivered via Royal Mail first class postage.

UK delivery is £3.50 as a flat rate postage and will stay this amount regardless of the amount ordered.

We are happy to post worldwide. Please contact us via the website for specific postage costs.

PLEASE NOTE: All website orders will be dispatched within 14- 21 working days. Please note that at busy times, especially launch times, orders make take up to 21 days.

CARE

We recommend all handmade items are handwashed or washed on a delicate cold 30 degrees wash.

We recommend that you wash items before use, especially darker/ denim cotton as they may bleed and should always be washed with similar colours.

Do not tumble dry.

Wash inside out.

Warm iron on reverse. 

RETURNS 

Returns or excahnges are accepted within 30 days of receipt of website orders. Please email info@winniewoo.co.uk with your order number and reason for return.